Cookie Policy

Effective Date: 03-Jul-2025
Last Updated: 03-Jul-2025

What are cookies?

This Cookie Policy explains what cookies are and how we use them on the Refreshed wellness platform, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, personalise your wellness activities, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most online services, our Refreshed platform uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our platform are mainly for understanding how the website performs, how you interact with our wellness activities, keeping our services secure, providing personalised micro-movement recommendations that are relevant to your wellness goals, and all in all providing you with a better and improved user experience and help speed up your future interactions with our platform.

Cookies for Personalisation

Refreshed uses data and cookies to personalise your wellness experience. This includes:

Activity Preferences: We store your preferred types of exercises (Move, Stretch, Strength) and timing preferences to deliver more relevant activities.

Progress Tracking: Cookies help us remember your progress and completion rates to suggest appropriate difficulty levels and activity duration.

Notification Timing: We use data to optimise when push notifications are sent based on your most active usage periods.

Wellness Journey: Your interaction patterns help us customise the wellness content and breathing sessions most suitable for your needs.

You can opt out of personalisation features while still using our basic wellness platform functionality.

Types of Cookies we use
Web Push Notifications

Our platform relies on web push notifications to deliver timely wellness reminders. When you grant permission for notifications:

Notification Token: We store a unique identifier to send you personalised wellness reminders throughout the day.

Delivery Optimisation: We track notification delivery success to improve the timing and relevance of future wellness prompts.

Engagement Tracking: We monitor which notifications lead to activity completion to refine our recommendation algorithm.

You can manage your notification preferences and revoke permission at any time through your browser settings or account preferences.

Manage cookie preferences


You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser's official support documents.

Managing Refreshed-Specific Data

Personalisation Settings: You can disable personalised recommendations in your account settings whilst still receiving standard wellness activities.

Push Notifications: Notification permissions can be revoked through your browser settings or by contacting us at hello@moderahealth.co.uk.

Activity Data: You can request deletion of your wellness activity history through your account settings or by contacting our support team.